Privacy Policies

Privacy Policy

Our website respects your privacy and seeks to protect your personal data.
This Privacy Policy explains how we collect and use your personal data under certain circumstances. It also outlines the procedures in place to ensure the privacy of your information. Finally, it identifies the options available to you regarding the collection, use, and disclosure of your personal information. By visiting the website directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information related to you are used in accordance with this privacy policy. We will collect information when necessary or if it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or for use for the purposes for which it was collected.

You can browse the website without providing any personal data. Your personal identity remains anonymous throughout your visit to the site and is only revealed if you have an account on the website that you access using a username and password.

1 – Data We Collect:

We may need to collect your information if you wish to place an order for a product on our website.
We collect, store, and process your data necessary to process your purchase and to provide any potential future claims, as well as to offer you the services available on our site. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card details.

We use the information you provide to enable us to process your orders and to provide you with the services and information available through our website that you request. Additionally, we will use the information you provide to manage your account with us, verify financial transactions you make online, audit data downloads from the site, improve the website layout and/or content, and customize it for users.

We conduct demographic research, and send useful or requested information to users, such as information about products and services, unless you object to being contacted for such purposes. We may contact you via email to provide details about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, you may opt out at any time.

We may pass your name and address to a third party to deliver your order (for example, a courier or supplier).

We may store order details on our website, but for security reasons, they cannot be retrieved directly by us. By logging into your account on the website, you can view your personal information and order details. You also agree to keep this information confidential and not to make it available to an unauthorized third party. We are not liable for any misuse of passwords unless it is our fault.

Other Uses of Your Personal Information

We may use your personal information in opinion surveys and market research, if you choose to participate, for statistical purposes while ensuring complete confidentiality. You can opt out at any time. We do not send your responses to any third party. Your email address is only disclosed if you choose to participate in competitions. Survey responses are stored separately from your email address.

We may send you information about us, our website, other websites we operate, our products, sales, offers, newsletters, or any content related to our group companies or partners. If you do not want to receive such additional information (or any part of it), please click the “unsubscribe” link in any email sent to you, and we will stop sending this information within seven business days (excluding weekends and public/religious holidays) from receiving your request.

We may use anonymized data to verify users' locations, track site visits or links within emails, and provide anonymous statistics to third parties such as advertisers. However, this data does not personally identify you.

Competitions

Regarding any competitions, we use the data to notify winners and advertise our offers. You can find further details about the terms of participation in each competition separately.

Third Parties and Website Links

We may transfer your information to other companies in our group or to our agents and contractors to assist us in related transactions as outlined in this privacy policy. For example, we may use third parties to help deliver products, process payments, or conduct statistical and marketing research or to support customer service.

We may need to share information with third parties for fraud prevention or credit risk reduction. If our company or part of it is sold, we may transfer our databases containing your personal information. Except as set out in this Privacy Policy, we will not sell or disclose your data to any third party without your prior consent unless required by law.

Our website may contain ads from third parties or links to other websites or frames of other sites. Please note that we are not responsible for the privacy policies or content of such third parties or other websites, nor are we responsible for any third party to whom we transfer your data in accordance with this privacy policy.

2 – Cookies

Accepting cookies is not a requirement for visiting the website. However, please note that some site functionality, such as the shopping cart, cannot be used without enabling cookies.

Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages on the site. Your browser stores these files on your computer’s hard drive. Cookies can be used to identify your IP address, saving you time when on the site.

We use cookies for your convenience when browsing the website (e.g., remembering your identity when editing your shopping cart without having to re-enter your email address) and not for obtaining or using other information about you (e.g., for targeted marketing).

You can configure your browser to reject cookies, but this may limit your use of the site. Our use of cookies does not contain personal or private information and is free from viruses.

This website uses Google Analytics, a web analysis service provided by Google. Google Analytics uses cookies to help analyze how users use the site. The information generated by the cookies (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports for website operators, and provide other services related to website activity and internet usage.

Google may also transfer this information to third parties if required to do so by law or if third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that doing so may limit your use of the website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

3 – Security

We use appropriate technical and security measures to prevent unauthorized or unlawful access to your information or accidental loss, destruction, or damage to it.

When we collect data through the website, your personal information is stored in a secure database on a protected server. We use firewalls on our servers. When we collect payment card details electronically, we protect them through encryption, such as Secure Socket Layer (SSL) technology.

While we cannot guarantee 100% protection, this makes it difficult for any hacker to decrypt your information.

We strongly advise you not to send your full credit or debit card details in unencrypted electronic communications with us. We have physical, electronic, and procedural safeguards in place for the collection, storage, and disclosure of your information. Our security procedures may require you to verify your identity before we disclose any personal information to you. You are responsible for protecting your password and computer from unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal information we hold about you or that you have previously provided to us. You also have the right to ask us to correct any inaccuracies in your personal data, and this will be done free of charge.

Additionally, you have the right to request at any time that we stop using your personal data for direct marketing purposes.